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Very rude and unhelpful on the phone!!!!! Trying to buy replacement parts for my pool.

They have now closed their Knoxville, TN. office. I can understand why!I was trying to buy flat rails for my Vision pool that is two years old. The did not have them and said I would need to order from the manufacture.

Also they seem to be unable to help with the patented chlorine tab that fit their chlorinate r. Look it was not my fault they went out of business, I was a loyal customer. My second pool purchase from them.

They are very short and unhelpful after the big sale!

Monetary Loss: $3800.

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Anonymous
#311468

The manufacturer of the Vision is WilBar International.. The number for them is 631-951-9800....

Contact them for warranty info...

You can buy a new skimmer basket for 8 bucks at any local pool store and buy regular 3" tabs.. Don't really see the need to post on this website for such a small issue.

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