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I have been an installer for Rec Warehouse in FLA for many years. I stand behind my work and the product RW supplies. These reviews I'm reading are shocking. I know for a fact they have sold over 200,000 AG pools and over 100,000 spas.Just realize, the business...
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Anonymous
Linda fun

But they are true they do not stand behind there pools have had a awfull time with this pool two young guys that had never put a pool up and they did not stand behind the serv...

Anonymous
Stephanie Fahey

After buying our spa our motor gave out after one month so we called and they sent someone out right away and he came back a week later to install new one. That motor is now a...

#227613
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Rec Warehouse Lakeland sold us the wrong pool liner and offer no help of any kind. When asked for Regional Manager we were given the wrong number. We called for product availability and they had two in stock but different priceing than on internet, when asked the reply...
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Anonymous
Jose Sanchez

:( I had the same problem today, back to the store and asked to speak with the manager, the manager said he could not change because the box was open. There is no way to know ...

#226624
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I can't believe I've gotten sucked into this place again. Made the mistake of buying a hot tub off Bid on Raleigh that came from Rec Warehouse. BIG SHOCK its been less than two years and the motor blew and there are 3 significant cracks in the casing. Contacted...
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Anonymous
Nothing is my fault.

If you paid for a warranty you would have been sent paperwork from the warranty company. That would have contained all necessary contact info. My guess is you either didn\'t...

Anonymous
Kenna Jordan

I am amazed at CN, I also bought a spa from Rec Warehouse (yes from them) and researched my spa in great depth. I just found a crack on top of my pump. This isnt a part anyone...

#226619
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I bought a spa in Dec of 2009. In Dec 2010 it started leaking and a tech came out to repair it. He told me if he had a pump he would replace it but he did not. He repaired it and 2 weeks later it started leaking at the same place. He came out and said he would replace...
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#225960
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I am waiting for my repair part for my hot tub now, for over 10 weeks, really ten weeks, are you kidding me? For an electronic board? Since it's a %50 price warranty out to ten years, I'm stuck waiting for them to get it in. eally, ten weeks, if it was for a...
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Anonymous
tedde6262

I agree I purchased a spa on the 20 of August 2010 and two weeks before the 90 day warranty was up my spa completely shut down and would not start. Service techs been here thr...

#207039
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We purchased an oval pool in July 2009 and it leaks water daily. We have to put 500 gals. of water in it twice a week. It appears to be from where the liner pushes against where he outside metal bolts together but it also has pockets in the bottom where the liner is...
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#195834
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Another shipment received in mail this am. I hope that an additional charge will not appear on my account! If I find that another charge has been applied, I will immediately close out my account. This remedy was for Joint support and until I review the...
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#192620
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After reading some negative reviews about RecW and hearing negative things about them from a local dealer I was almost afraid to shop them for a new spa. I am very glad to say my experience in their Pembroke Pines, FL store was absolutely wonderful. I spent several...
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#171931
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I bought a 18 x 33 above ground pool 6 yrs ago from recreational factory warehouse and paid over 6000.00 for it The first pool liner had holes and they tried to tell me that it was my fault. They did replace it with the one they wanted to give me and that too had holes...
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Anonymous
Mary B.

I believe you 100%, we also purchased a above the ground pool and the liner had a hole in it. After about 1 week they offered to replace but after one year are pool is alread...

Anonymous
John

The reason why they asked you if you mow rocks is because you say the bottom of the pool has holes and is rusting.. If you mow over small rocks near the pool, the speed of the...

#171797
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We bought a new liner (August 29) from REC Warehouse and had it installed by their contractor "TopNotch" After one month the side bottom of the pool had a hole 3 feet in diameter and drained overnight. We used the pool 2 times for 30' each time. REC warehouse is not...
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Anonymous
Rec ***tractor

You probably have a seam sep which is covered by the manufactor, but if it has been 30 days it does not cover the labor done by top notch

#159099
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