filters
state:
Show
city:
Show
does not back up with service, uninformed sales associates, say anything for the sale, does not provide honest service or repairs, parts orsdered under warranty, and sold to other customers, "thiefs" DISHONEST DISHONEST DISHONEST DISHONEST does not back up with...
Read more
tsanders1962
tsanders1962

Started calling the Rec pool place in Lakeland last year about my pool wall rusting. Has a lifetime warranty and is only about 5 years old. Someone was always gonna call me ba...

Saint James City, Florida
#275751
Reply to reviews
I have been to Rec Warehouse in Ft. Myers and from the moment I walked in I got the sense of not feeling very welcome. A rep(s) will walk up to you initially but when they sense you have somewhat of a knowledge base they seem to walk away instead. Nobody asked what...
Read more
Anonymous
Cheryld9690

No, I am not a competitor. I wrote the first comment which didn\'t seem to go through then rewrote it again...eventually both showed up. I did go back to REC Warehouse and F...

Anonymous
ct

This is the same post as the one below?!?!? Sounds like a competitor to me!!!

#268289
Reply to reviews
I have been to the Rec Warehouse in Ft. Myers three times in search of the right therapeutic spa that will fit into the area I have set aside for one. Initially when you walk in your are met with sales reps that are keen on selling you a spa. When you start asking...
Read more
#268287
Reply to reviews
New hot tub back in 05 6800 total cost. First off never called me about the side panels having glue stuck to it--I gave up trying to get that replaced even though they told me they would-- it finally wore of after time. Always went to them through the years buying...
Read more
Anonymous
deb

you need to learn how to spell \"you\'re\" before you start calling people dumb & retarded! :upset

Anonymous
Jancey Faircloth

I will give you that I didn\'t get the guys name I spoke to first and got the first quote from..However I went the very next day--so no it was not put off. As for not knowing ...

#249881
Reply to reviews
I have called multiple time to the store where we purchased our hot tub in 2007. They always tell me that someone will have to call me back but nobody ever has. This have been going on for several weeks now. I finally spoke to one of their techs yesterday and he told...
Read more
Anonymous
Sorrytotellyou

Chances are good that your local store is out of business, since they have now auctioned off the assets @ approximately 85% of their locations.

Anonymous
Mike Williams

:? I have been trying to get in touch with someone for a week now. No answer and no call back. Are they still in business? I want a refund on my extended warranty if I\'m no...

#249852
Reply to reviews
Bought a Flores hot tub back in 2009, has several cracks on corners of fiberglass, was told by J Hensley and Pat Greene that we were approved for a hot tub. Pat (who has the personality of an a**hole) said he ordered one, it was to be delivered in March...well here it...
Read more
Anonymous
ROB HOFFMAN

WHAT A JOKE I WORK THERE AND I PURCHASED THE EXTENDED WARRANTY AND I WAS TOLD LIESURE BAY IS OUT OF BUSINESS AND I HAVE NO WARRANTY AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...

Anonymous
CT

Buying the spa in 2009 means you should have been offered an extended warranty with Rec Warehouse. The extended warranty is supplied by a 3rd party that legally has to take ca...

#246426
Reply to reviews
Very rude and unhelpful on the phone!!!!! Trying to buy replacement parts for my pool. They have now closed their Knoxville, TN. office. I can understand why!I was trying to buy flat rails for my Vision pool that is two years old. The did not have them and said I would...
Read more
Anonymous
CT

The manufacturer of the Vision is WilBar International.. The number for them is 631-951-9800.... Contact them for warranty info... You can buy a new skimmer basket for 8 bucks...

#244103
Reply to reviews
I bought my hot tub and extended warranty. After 6 months my cover collapsed. In the end I had to buy a new cover (at full cost) and I already have to have boards holding it up. Then my spa cracked. I filed the claim. I just got a call from them telling me that...
Read more
Anonymous
Why not miss a payment?

Do people ever read what they sign? I doubt you owe rec warehouse any money. I assume you financed it if you\'re making payments. They, like all retailers that offer finan...

Anonymous
Kenna Jordan

what did they tell you to do. I also got the 10 year warranty and have a cracked piece that no one will answer the phone. I am in Raleigh, NC. I owe them money as well but if ...

#237977
Reply to reviews
I bought over $10,000 worth of products from REC warehouse, including an extended factory warranty,that they sold me when they knew they were leaving the state of Texas. I have called for warranty service and cannot get anyone to return my calls. I was also sold a set...
Read more
Anonymous
Monica

I fully understand this situation because the same thing happened to me in Hampton Roads. Both locations here went out of business within a year of me purchasing a new spa and...

Anonymous
Jon

How could there not be \"intent\"? LeisureBay owned Rec Warehouse. And now that LB can\'t take on any more water, it goes bankrupt & Rec Warehose is sold to the owner of Leisu...

#235733
Reply to reviews
Attempted to have a hot tub installed that I had bought from Costco via Rec Warehouse. The first time I called, the girl who answered said she's connect me to the installation cdepartment, and then hung up. I called again. IT HAPPENED AGAIN. Then my husband...
Read more
Anonymous
roberto

rec warehouse hires independent contractors to do the installtion work. it is possible that the installation company for rec warehouse also did work for costco

Anonymous
cn

The spas at Costco are REC Warehouses competition, they are not one in the same. Kinda thinking you are the crazy person.

#231631
Reply to reviews